Our Differentiators
Why Greenline?
Certifications, systems, and people that give property managers the confidence that the work is being done — correctly, consistently, and with full documentation.
Accreditations
Certified. Compliant. Audited.
Our quality and safety credentials aren't box-ticking — they drive how we operate every day.
ISO 9001:2015
Quality Management System — covers our service delivery, documentation, client communication, and continual improvement processes.
OHSAS 18001
Occupational Health & Safety Management System — every operative is trained and every task is risk-assessed before deployment.
SLS Member
Full membership of the Sri Lanka Standards Institution — our procedures align with national standards for cleaning and maintenance.
NEMA Licensed
Licensed waste contractor with the National Environment Management Authority — all waste streams documented and compliant.
Management Systems
Built for Accountability
The systems that let us — and you — know that every commitment is being kept.
Digital Work Order Management
100%
Tasks digitally tracked
All tasks are issued, tracked, and closed via our cloud-based CAFM platform. Clients have read access to their dashboard at all times — no waiting for end-of-month reports.
Monthly SLA Compliance Reports
24hr
Report delivery after month end
Every client receives a structured monthly report: tasks completed vs scheduled, response times, non-conformances, corrective actions, and upcoming PPM schedule.
Staff Training & Induction
5 day
Minimum induction
All operatives complete a 5-day induction programme, sector-specific training, and annual refreshers. Training records are maintained in our HR system and available for client audit.
Dedicated Account Management
1:1
Account manager ratio
Every client has a named account manager who oversees service delivery, attends quarterly review meetings, and is accessible by phone and email during business hours.
2024 Performance
Numbers That Speak for Themselves
Our CAFM platform captures performance data across all client sites. These figures are drawn from our 2024 annual report — available to all clients on request.
Request a Copy of Our Annual ReportTarget: 95%
Target: 90%
Target: 95%
Target: 100%
People & Training
Our Workforce Is Our Asset
Every operative is background-checked, uniformed, trained, and insured before they set foot on your property.
5-Day Induction
All new operatives complete a structured induction covering health & safety, company standards, customer service, and job-specific procedures before deployment.
Sector-Specific Training
Healthcare operatives train in infection control. Industrial teams train in COSHH and confined space awareness. Hospitality teams learn brand standards and guest-interaction protocols.
Annual Refreshers
All training is refreshed annually. Records are maintained in our HRIS and are available for client audit at any time. Non-compliant staff are suspended from duty until refreshed.
Make the Move to Accountable FM
Switch to a facility management partner that documents everything, reports transparently, and never stops improving.
Get in Touch