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Reports & Results

Your results, delivered securely and on time.

Clear turnaround times, encrypted delivery, and direct access for referring physicians.

For Patients

Four ways to receive your report

01

Check your email

Your report is sent as an encrypted PDF to the email address provided at booking — usually within the stated turnaround time.

02

Patient portal

Log in to portal.novacare.lk with your registered mobile number. Download, print, or share any of your past reports securely.

03

Referring doctor copy

If you provided your doctor's email at booking, they receive an automatic simultaneous copy — no extra steps needed.

04

Walk-in collection

Collect a printed copy from any branch with your booking reference and photo ID — available until 7 days after the test.

Turnaround Times

When will my report be ready?

Turnaround times shown are from sample collection / scan completion. Urgent processing is available for most blood tests — ask at reception.

Blood Panels

Urgent

4–6 hrs

Standard

Same day

Complex

8–24 hrs

Urine Analysis

Urgent

2–3 hrs

Standard

Same day

Complex

24 hrs

Digital X-Ray

Urgent

1 hr

Standard

2–3 hrs

Complex

Same day

Ultrasound

Urgent

2 hrs

Standard

Same day

Complex

24 hrs

MRI

Urgent

12–24 hrs

Standard

24–36 hrs

Complex

48 hrs

CT Scan

Urgent

12 hrs

Standard

24 hrs

Complex

36 hrs

Echocardiogram

Urgent

4 hrs

Standard

Same day

Complex

24 hrs

Complex Allergy Panels

Urgent

24 hrs

Standard

48 hrs

Complex

5–7 days

Genetic Testing

Urgent

7 days

Standard

10 days

Complex

14 days

Culture & Sensitivity

Urgent

48–72 hrs

Standard

72 hrs

Complex

5–7 days

* Times are indicative. Public holidays, sample volume, and technical complexity may affect turnaround. You will be notified via SMS if a delay is expected.

For Referring Doctors

Built for clinical workflow, not paperwork.

Our physician portal and API integrations are designed to slot into your existing clinical workflow — so results reach you as fast as they reach your patients.

Secure Physician Portal

Register at portal.novacare.lk/doctors for direct access to your patients' reports, historical trends, and test ordering.

Bulk Test Ordering

Submit batched orders for multiple patients via our physician portal — results are collated by patient and flagged automatically.

Critical Value Alerts

Any result outside critical ranges triggers an immediate SMS and phone call to the referring physician — no delays.

DICOM Image Access

Referring radiologists can access full DICOM imaging datasets via our secure server — compatible with all major PACS systems.

HL7 & FHIR Integration

NovaCare results can be integrated directly into your clinic's EMR/HIS via HL7 or FHIR APIs. Contact our IT team to set up.

portal.novacare.lk/doctors

Patient Results — Today

3 New

R. Perera

Full Blood Count

09:14 Reviewed

A. Silva

MRI Brain

11:32 Pending

M. Fernando

Lipid Profile

13:05 New

K. Bandara

Thyroid Panel

14:20 New

S. Rajapaksa

ECG 12-Lead

15:48 Critical!